Refund policy
At FOUR, we want you to LOVE WHAT YOU KEEP. We therefore offer a generous returns & take back program.
- 4 months for Collectors
- 30 days for non-Collectors
- 4worn: credit only
- Customized (e.g., monogram): Final sale
Email us at info@fourobjects.com to request a return label.
- If deemed "Lovely" you get 35% of the original value of the item in store credit
- If deemed "Lightly Loved" you get 25% of the original value of the item in store credit
- If not suitable for resale, we will recycle the garment on your behalf, and you get $25 store credit as a thank you for keeping it our of a landfill.
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Returns
Please email us at info@fourobjects.com for an insured, pre-paid return label inside the US. Let us know why you are returning your item. All comments are reviewed before we begin the next production cycle. We are constantly improving our patterns and supply chain! We would appreciate your return to be clean without pet hair. All refunds will issued upon return of the item. Shipping costs up to $20 will be subtracted from your refund unless you are a Collector. *Returns outside the US are the responsibility of the customer. Please email us above so we know what to expect. Ship your insured return to 1253 Carroll Street Brooklyn, NY11213.
Refunds
Please email us at info@fourobjects.com for an insured, pre-paid return label inside the US. Once your return is received, we will send you an email to notify you of your approved return. If you are not making an exchange we will issue you a refund less the shipping and processing amount, up to $20, for all non-Collectors. For all returns outside the US please see above instructions.